Our Leadership

The Encompass Community Supports Senior Management Team

(Click on each photo to read their bio)

Jim LaGraffe
James (Jim) LaGraffe began as the Executive Director of Encompass Community Supports (ECS), formally Rappahannock-Rapidan Community Services, in April 2018. ECS is a combined Area Agency on Aging, Community Services Board, Infant and Toddler Connection, and Regional Housing Authority for a five-county region serving Culpeper, Fauquier, Rappahannock, Orange, and Madison Counties – a unique organization and the only such combined agency in Virginia. Mr. LaGraffe was born and raised in Syracuse NY, earned a bachelor’s degree in elementary education from the State University of New York College at Oswego, and pursued a master’s degree in public administration from the Maxwell School of Citizenship at Syracuse University. Mr. LaGraffe has a long professional history in Human Service organizations supporting individuals with Intellectual and Behavioral Health disabilities. Since he arrived at ECS, Jim has been active with multiple community groups including as a Board Member for the Culpeper Chamber of Commerce, Chair of the Virginia Association Community Services Board’s Service Development Committee, and Vice Chair of the Public Policy Committee. ECS was selected as one of five CSBs in the Commonwealth to be an early implementation site for the Marcus Alert Legislation. This legislation seeks to establish protocols for the partnership of behavioral health providers and law enforcement to be better able to serve our community members in need. In 2022, ECS opened the S.E.E. (Support, Empower, and Encourage) Recovery Center in Culpeper. The S.E.E. Center is a visionary approach that places Recovery as a fundamental intervention within the Community Services Board. Blended funding streams, zero barriers to access, bringing other services to individuals where they are the most comfortable, opening doors to the local recovery community, and presenting clinical services as an ancillary service are but some of its innovations. In its first year, the S.E.E. Recovery Center was visited by over 10,000 community members. ECS has experienced rapid growth during Jim’s tenure and now employs approximately 400 dedicated staff. Most recently, ECS was selected as the 2022 Culpeper Chamber of Commerce Large Business of the Year.
Sheryl Reinstrom
Sheryl began working in the social services field over 25 years ago. Over the years, using her degree in social work as a foundation, she has continued to focus her efforts on improving and enhancing supports and services offered to people. Sheryl enjoys using humor and photography to connect with diverse people.

Ryan Banks
Ryan Banks graduated from Penn State University with a B.A. in Psychology. She acquired her M.A. in Clinical Psychology at Argosy University of Atlanta and continued by receiving a Post Master’s Certificate in Marriage and Family Therapy. She is also a Fellow at Georgetown University’s Juvenile Justice and Child Welfare: Multi-System Integration Certificate Program For Private Sector Leaders. She is licensed in the State of Virginia as a Licensed Professional Counselor where, before coming to work at ECS (formally Rappahannock Rapidan Community Services) she worked for ten years as a therapist and supervisor for a Functional Family Therapy program in Maryland as an alternative to incarceration for adjudicated youth. Ryan helped the program grow from serving one county and having four staff to four counties and fifteen staff. This model of therapy utilizes positive reframes as its core to changing and understanding behavior. It was during this time that she became a Fellow of the Multi-System Integration Certificate Program For Private Sector Leaders program thru Georgetown University Center for Juvenile Justice Reform/and Child Welfare. Currently, as the Senior Director of the Behavioral Health Division, she has oversight of all Mental Health and Substance Use Programs.  She supervises Program Managers for Crisis Services, Law Enforcement Co-Response Program, two Outpatient Clinics, Medical Services, and Boxwood Inpatient Substance Use Treatment Center (ASAM 3.5 & 3.7). Ryan also oversees Coordinated Specialty Care for First Episode Psychosis, Peer Recovery Services, the 24-hour Peer Run Drop-In Center (The SEE Recovery Center) Hospital Discharge, NGRI and Discharge Assistance Program Coordinator, Liberty (MH) Transitional Housing, and Mental Health Skill Building. She enjoys starting new programs and seeing the bigger picture impact that can be had on communities. She doesn’t see problems just situations that don’t have a solution yet. Ryan has been a Foster Parent since 2021 bringing a unique perspective with her professional background and experiences with teens in care. And she has vast experience in grant writing for Local, State, and Federal grants, having many successful submissions and awards at all levels.
Georgene Brown
Gege joined Encompass Community Supports in 2020, bringing diverse experience in tax and audit functions as well as expertise in governmental accounting. As Senior Director of Finance and Administrative Services, she provides leadership to finance functions and management of financial and capital resources. This includes overseeing the annual budget and financial audits, as well as management of the accounting, administrative services, procurement, and reimbursement departments that make up the Finance and Administrative Services Division. Gege, a native of the Central Virginia area, received her Bachelor of Business Administration (Accounting) from James Madison University and her Master of Science in Accounting from Liberty University. She is grateful to serve the agency in a financial capacity and honored to work for an agency that so greatly serves its communities. In her free time, Gege enjoys spending time with her husband, William, and their children.
Maureen Thomas
Maureen Thomas joined Encompass Community Supports as Senior Director of Human Resources in January 2023. She brought with her over two decades of experience focused on all aspects of Human Resources with concentrations in strategic analysis and implementation of Human Resources processes, employee relations, recruitment, and overseeing department operations.  In her career, Maureen has worked in both for-profit and non-profit sectors, as well as small private organizations and large conglomerates. Maureen is a native New Yorker and after graduating from Hampton University, she returned to the Big Apple to begin her career. After several years, the lure of Virginia brought her back. Maureen enjoys the country air, being outdoors, hiking, camping, and swimming.

Tammy Barboza
Tammy joined our leadership team in 2021 as its first-ever communications and public relations professional to build and manage both internal and external communications, enhance our presence and participation on social media platforms, expand our community outreach, and help lead our organization’s renaming campaign as Encompass Community Supports (formally Rappahannock-Rapidan Community Services). Since 1998, she has supported a variety of nonprofit organizations in Virginia, Washington D.C., and Massachusetts, within the fields of fundraising, marketing, communications, public relations, and events management. Tammy’s initial career as a textile sciences professional primed her to think analytically, which continues to help her tremendously in crafting both left and right-brain forms of communication: a marriage of the technical and creative. On a recreational note, since 2006 Tammy’s extroverted and energetic nature has provided a venue for her to come alive on many a community theatre stage. Additionally, she is a proud board member of the Culpeper Literacy Council.
Caleb Bullock
Caleb joined Encompass Community Supports (formally known as Rappahannock-Rapidan Community Services) in 2023 as the Facilities and Property Director. A construction industry professional with 10+ years in the field, Caleb has experience in nearly every aspect of construction: from two-dimensional design to hands-on execution. As the Facilities and Property Director, Caleb oversees the day-to-day operation of our maintenance team, manages contractors, and directs various improvement and beautification projects. In his free time, Caleb enjoys working on things around the house, painting, and visiting museums.
Taisha Chavez
Taisha’s journey began after graduating in 2007 from George Mason University with a Bachelor of Science degree in Psychology. During her first 8 years in the field, Taisha dedicated herself to supporting children living with autism spectrum disorder, developmental delays, intellectual disabilities, and behavioral concerns within the school setting by providing one on one assistance and therapeutic day treatment (TDT) services. Additionally, Taisha provided intensive in-home and mentoring services to youth and their families with the goal of maintaining youth in their least restrictive environments. In 2015, Taisha received a Master’s in Education with a concentration in Counseling and Development from George Mason University. In her over 15 years of experience in the field, Taisha has worked with children, adolescents, and adults with a range of concerns including ADHD, depression, anxiety, autism spectrum disorder, post-traumatic stress disorder, behavioral concerns, postpartum depression, bipolar disorder, domestic violence, abuse and neglect, substance use disorder, self-harm, and suicidal ideation. Taisha began working at Encompass Community Supports (ECS), formally Rappahannock-Rapidan Community Services,  as the Children’s Support Coordinator supervisor in 2016 before becoming the Children’s Services Manager and ultimately the Director of Children’s Services in 2020. As the Director of Children’s Services, Taisha oversees Early Intervention (Infant and Toddler Connection) Services, Children’s case management, the Substance Use Disorder LINK program, Parent-Child Interaction Therapy, and Prevention services. Taisha believes that all children no matter their age, ability, gender, or cultural background deserve a life that is safe and with direction.
Robyn Hantelman
Robyn Hantelman is a person living in recovery from substance use, mental health challenges, and trauma. She defines recovery as a personal process characterized by “any positive change” and believes there are infinite pathways by which individuals implement lasting changes. Robyn loves seeing Peers embrace the opportunity to support others in the ways they were once supported. She believes strongly in the healing power of community and connection, as these are two of the values that drew her to Encompass. Robyn earned a B.S. in Sociology/Criminal Justice in 2001 and an M.Ed. in Community and College Counseling in 2006, both from Longwood University in Farmville, Virginia. She became a Certified and Registered Peer Recovery Specialist in 2019 and a Trainer of Virginia’s 72-Hour PRS Curriculum in 2021. Robyn is also a Certified Older Adult Peer Specialist Trainer, a Certified Personal Medicine Coach, facilitator/trainer of APPR (Action Planning for Prevention and Recovery), Trainer of Elevyst’s “Demystifying Harm Reduction in Substance Use”, Medication Assisted Recovery Supports (MARS) Trainer/Facilitator, and a Certified NADA Auricular Detoxification (AcuDetox) Specialist. Robyn proudly worked on Virginia Year of the Peer 2023 Initiative, inspired by a proposal submitted upon completion of the 2022 VCU DBHDS Recovery Leadership Academy. Robyn currently serves as Chair of the first Peer Services Subcommittee of the VACSB MH and SUD Council as well. She is active in the recovery policy development and legislative advocacy arenas. Her prior positions as a Peer Recovery Specialist include working as a Peer Warm Line Operator for Alive RVA and serving as Recovery Coordinator at Goochland Powhatan Community Services where she helped establish the Rural Overdose and Outreach Team (also known as The ROOT Project). Previous clinical experience includes working at an inpatient behavioral health facility as well as with those who were experiencing chronic illness and grief/loss, survivors of traumatic brain injuries, Military/Veterans and Family Members, as well as supporting families impacted by trauma. Robyn’s professional goals include being a part of a truly inclusive, rural recovery community and strengthening the connection between treatment and recovery professionals, as both have the same passion and commitment to improving lives and increasing connection. When not promoting the value of lived experience through recovery stories, Robyn enjoys watching documentary films and TEDx Talks, crafting, antiquing, singing, blogging, and doing all of the above with her husband Peter, son Sawyer, and their multiple chihuahua rescue dogs.

Don Janes
Don Janes joined ECS (formally known as RRCS) in 2021 as the Director of Quality Improvement. Don brings experienced leadership gained through his work in behavioral health as a counseling professional and through his work as a Director of Behavioral Health in residential services and ass the director of a 48-bed residential program for homeless veterans. Don has experience developing social services programs for residential clients with severe behavioral health issues and had the opportunity to develop policy and procedures for programs to keep high risk clients in their homes in the community. Don’s ability to quantify the efficacy of programs through the analysis of program components provides the opportunity to develop new tools to collect valuable metrics that will promote best practice and quality improvement for ECS. Don has a B.S. in Psychology and an M.S. in Professional Counseling. Don’s education combined with many years of management and leadership experience provide a clear path to ongoing quality improvement for the future of ECS.
Katie Lindsay
Katie, a licensed Qualified Mental Health Professional (QMHP) earned her BS in Psychology with a concentration in Child Development from the University of Pittsburgh. She joined Encompass Community Supports in 2016 as a support coordinator for the newly established Young Adult Coordinated Care (YACC) program. Her previous roles with our agency have included hospital liaison, NGRI coordinator, and DAP coordinator. Katie’s extensive career portfolio includes: milieu therapist and call center clinician with Western Psychiatric Institute and Clinic; children’s services program manager with Warren County Council on Domestic Violence/Emergency Shelter; intensive in-home therapist and mental health skill builder with National Counseling Group, and program supervisor of the National Counseling Group Therapeutic Day Treatment services in the Shenandoah Valley. Noted areas of expertise are therapeutic services, prevention services, and advocacy for adults and children.
Kim Marcey
Kim has over 25 years of experience in business, construction, and human services. As the facilities management director, she oversees facilities operations, manages facilities budgets, directs routine maintenance, responds to emergencies, manages risk, manages contractors, oversees buildings and property security, and conducts site inspections. As the housing director, Kim oversees the operations of the supportive housing department to provide services that lead to the self-sustainability of residents. She has the heart and passion to be an advocate for those in need. Her duties include oversight and management of administrative services, United States (US) Housing and Urban Development (HUD) rental assistance programs, HUD Continuum of Care homeless programs, and more. She is the mother of five children, grandmother to six, and dog mom to her two lab babies. Her hobbies include cooking, baking, gardening, and camping with her husband (especially at the beach).
Ashton Morse
Ashton Morse earned his Master’s of Education in Community Counseling at the College of William and Mary. He is a Licensed Professional Counselor (LPC) in Virginia. Ashton has worked with Encompass Community Supports (formally known as Rappahannock-Rapidan Community Services) in since September 2012. He worked as a clinician for Crisis Services and the Young Adult Coordinated Care program before taking on a leadership role as the Program Manager for Crisis Services in 2018. He was promoted to Director of Community Response in June 2022. Ashton works with both Encompass Community Supports and Culpeper Pride to promote LBGTQ+ awareness in the community.

David Parks
David joined Encompass Community Supports (formally known as Rappahannock-Rapidan Community Services) in 2011 as a member of the Information Technology Team and in 2023, he became Director of the Information Technology Department. David brings with him fifteen years of experience in IT and knowledge about a broad variety of technical topics, which assists him in providing services for the many programs ECS operates and their diverse needs. David is a native to the state of Virginia, and in his spare time enjoys camping, traveling, and tinkering with antique computers.
Ray Parks
Ray has worked for the Area Agency on Aging Division of Encompass Community Supports (ECS), formally Rappahannock-Rapidan Community Services, for seventeen years. Prior to that, he managed psychiatric rehabilitation clubhouse programs for two Community Services Boards. Ray was an Allen scholar graduating cum laude from Hampden-Sydney College in 1982. He completed the Culpeper County Chamber of Commerce Leadership Development Program in 1999 and received a Certificate of Graduation from the National Association of Area Agencies on Aging Leadership Institute in 2016. Ray has served on the Board of the Virginia Psychiatric Rehabilitation Association as well as the Executive Committee of The Virginia Association of Area Agencies on Aging. He is currently Chairman of the Aging Together Board of Directors.
Lorraine Sheffield
Lorraine has worked with Encompass Community Supports (ECS), formally Rappahannock-Rapidan Community Services, for the past 25 years. She oversees and manages activities of the Community Support Division and all aspects of 24-hour group homes and Day Support Program. Lorraine helps to develop program policies and reports and develops and supervises the implementation of written procedures that ensure division programs are carried out (consistent with applicable internal and external regulations and standards). Her duties include providing training, supervision, and support to the divisional management team, making final recommendations for the recruitment and discipline of divisional personnel, developing and implementing quality improvement plans for division programs, managing associated risks, and assuring all aspects of health and safety are in place with staff training and documentation. Lorraine works with outside reviewers of responsible programs to assure reviews are completed accurately and to ensure follow-up on issues identified. She is passionate about her role in operating all respective programs in a manner that is consistent with applicable regulations and routinely visits and meets with divisional staff for the purpose of monitoring services, receiving feedback, and hearing from clients and families. Lorraine lives in Madison County and is a strong advocate for people with disabilities, fostering children and the elderly. She has a small non-profit outside of her work responsibilities and is also a minister in her community.
Sheri Sobkowiak
Sheri Sobkowiak is originally from Massachusetts and moved to Virginia after obtaining a baccalaureate in Psychology from the University of Massachusetts. Since moving to Virginia, she has had the pleasure of meeting many wonderful people through holding various roles. Soon after obtaining her first job in Virginia, providing residential supports to adults with intellectual and developmental disabilities (I/DD), she assumed management and leadership roles with various agencies. Sheri became a director at Mount Vernon Lee Enterprises (MVLE) in overseeing a day support program for adults with I/DD and expanded the services to two locations in Northern Virginia. After MVLE, she became the Director of Personal Support Network (PSN), with The Arc of Northern Virginia which served families preparing for their children’s future, including setting up Special Needs Trusts and assisting with navigating the service system for children with I/DD. Also, as Director of PSN, she worked with her team to provide unique, specialized services to adults with serious mental illness. Sheri moved out of Northern Virginia and established her home in Culpeper where she and her husband raised their 2 children. She joined Encompass Community Supports (formally Rappahannock Rapidan Community Services) in 2006 and was fortunate to fill various roles as the agency continued to expand support options for the community. Sheri started as a supervisor of adult mental health case management and then took on the manager role of the psychosocial rehabilitation program. This led to a new role that included overseeing I/DD programs, group homes, and day support for almost 10 years before stepping into the Director of Case Management position. Throughout this time, she completed all coursework toward a Professional Counseling degree and has built many valued connections as a member of the Culpeper County Special Education Advisory Council (SEAC), The Arc of North Central Virginia Board, and the state’s Home and Community Based Services Committee.

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To learn more call (540) 825-3100.