What is this service?

A 24/7 mental health and substance use crisis phone line.

Who is this service for?

Individuals experiencing mental health or substance use crisis residing in Culpeper, Fauquier, Madison, Orange, or Rappahannock Counties.

Crisis Services - emergency call information with a red phone icon - Encompass Community Supports


If you or someone you know is having a mental or behavioral health emergency, please call 911.

Call our new 24/7 Crisis Services Line at (540) 617-0774 for immediate crisis support,
our legacy Crisis Services Line at (540) 825-5656 (option 7),
the Regional Call Center at (434) 230-9704,
or Dial 988 for the Suicide and Crisis Lifeline.

Encompass Community Supports offers Crisis Services to individuals experiencing mental health and/or substance use issues. They focus on supporting individuals to work through their immediate crisis. Services are generally short-term, a qualified mental health professional will assess your unique situation, and work with you to explore all options to de-escalate your personal crisis.

Services include crisis stabilization, crisis supervision, and crisis intervention (payment is not required at the time-of-service delivery and is billed to insurance providers.)

Available services may include

  • Restoring the sense of hopefulness
  • Assistance with crisis de-escalation
  • Initial assessment
  • Safety planning
  • Crisis intervention plans
  • Crisis intervention counseling
  • Pre-admission screening for crisis stabilization options


Additional Crisis Interventions may include Psychiatric hospitalization or Emergency custody orders (ECO) and Temporary detention orders (TDO).


Rapid Access is our same-day admissions process available to all persons seeking mental health and/or substance use treatment services. Rapid Access is how you start services with Encompass Community Supports and are assigned to your ongoing service provider. Depending on your needs, you may also see a prescriber as part of this process. We provide ongoing mental health and substance use treatment services to all individuals in the counties we serve.

If you are not sure we are the right service provider for your needs or if you would like more information about services, you may choose to complete a phone screening first. Call (540) 825-3100 to start that process.

How to Contact Us:

Culpeper Mental Health Clinic at (540) 825-5656; Option 3
Fauquier Mental Health Clinic at (540) 347-7620; Option 3