What is this service?

Advocacy and mediation for adults with medical decisions and quality of care concerns.

Who is this service for?

Adults 60 and above residing in Culpeper, Fauquier, Madison, Orange, or Rappahannock Counties.

Quality of Care Supports - Long Term Ombudsman advocacy help - image of lady with notepad speaking with senior man - Encompass Community Supports


A Long-Term Care Ombudsman promotes quality care and protects rights for community members of long-term care facilities as well as persons receiving community-based care services at home. The ombudsmen, through Encompass Community Supports, are trained staff members who can help resolve problems and immediate concerns relating to the quality of care between persons and family members, and the facility or service provider. The ombudsman facilitates discussion, investigates complaints, and educates everyone involved about the rights of adults 60 and above. These services are free of charge.

We are looking for volunteers to assist Adults living in long-term care facilities or receive community-based care services at home. If you would be interested in participating, please visit our Volunteers page.

How to Contact Us:

Contact our Long-Term Care Ombudsman at (540) 825-3100, extension 3416.

Contact Our Long-Term Care Ombudsman:

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